We're Always There for You
When the most advanced technology is paired with
a knowledgeable, around-the-clock Response
Center, you know you can rely on the Ready
Response™ System. Hearing a caring, calming
voice can make all the difference in the world.
Monitoring personnel are trained in accordance with best practice guidelines for emergency response dispatch to minimize the trauma subscribers may experience during an emergency and properly coordinate the delivery of care, as needed.
Two monitoring centers in separate geographic locations support the service and improve reliability in the unlikely event of a natural disaster.
The Response Center maintains a 24-hour bilingual staff to meet the diverse needs of our population. In addition to English-and Spanish-speaking agents, language translation services make it possible to communicate with subscribers in any language.
Telephone line monitors are used to detect and notify personnel when incoming phone lines are out of order to improve service availability.
Multiple carriers provide phone service to the monitoring centers to improve service accessibility and connectivity.
We automatically record and digitally archive all phone interactions for quality assurance and review.
Operated by Tunstall, the worldwide leader in telehealthcare solutions, with over 80 years of combined experience in the US and internationally.