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is it?

What is Walgreens Ready Response?

We all like to feel safe and in control in our own homes. Walgreens Ready Response is a simple, reliable service that enables people to live life to the fullest.

The Walgreens Ready Response Service means you can rest assured that the right help is at hand, right when it’s needed.

“After having had a new hip it gives me the support and confidence to get on with my life. I would thoroughly recommend it!” Margaret


Who is
it for?

Who is it for?

The Walgreens Ready Response service can offer support and peace of mind to anyone, but our customers tell us it is particularly reassuring to people who:

Live alone

Are older

Are caring for someone

Are less mobile

Are unwell

Might be at risk of falling

Recently returned from the hospital

Don't have regular visitors

Are worried about intruders or crime

“A true friend that gives me the comfort of knowing if I need help it will be there at the touch of a button. I wouldn’t want to be without it!” Bill


How does
it work?

How does it work?

Walgreens Ready Response provides help at the touch of a button. Pressing the button on the Ready Response unit or on the pendant will alert our emergency response center where professional, friendly staff will have all of your relevant details at hand and can send the most appropriate help immediately. This could be a listed Responder who has access to a key to your home, or emergency services.

There’s no need to worry about remembering phone numbers, someone not being at home to receive the call, or disturbing anybody during the night. The pendant can be used from anywhere in the home. If the operator gets no response when they speak via the clear loudspeaker on the Ready Response unit they will automatically send out help.

The service brings great comfort to family and friends knowing that their loved ones have help close at hand 24hrs a day.


Press the button on base unit
or pendant


The base unit connects to the
response center


The operator will send help -
responder or emergency services


How much does
it cost?

How much does it cost?

Our Ready Response service provides access to our 24/7 response center 365 days a year for a monthly service fee.

Vi - Personal Emergency Response System Vi+ - Home Based Unit

$29.99 per month service fee

Choose to pay Quarterly, Semi-Annually, or Annually and receive the following discounted rates:

  • Quarterly: $28.99/month
  • Semi-Annually: $27.99/month
  • Annually: $24.99/month *Best Value!

CEL - Cellular Personal Emergency Response System CEL Home Based Unit

$36.99 per month service fee

(Cellular fees included, no additional cellular phone required)

Choose to pay Quarterly, Semi-Annually, or Annually and receive the following discounted rates:

  • Quarterly: $35.99/month
  • Semi-Annually: $34.99/month
  • Annually: $31.99/month *Best Value!

MSD - Mobile Safety Device Mobile Safety Device

$39.99 per month service fee

$14.99 one time activation fee

(Cellular fees included, no additional cellular phone required)

Choose to pay Quarterly, Semi-Annually, or Annually and receive the following discounted rates:

  • Quarterly: $38.99/month
  • Semi-Annually: $37.99/month
  • Annually: $34.99/month *Best Value!

iVi Intelligent Pendant with Fall Detection iVi Intelligent Pendant With Fall Detection

An upgrade which replaces the standard pendant

$7.99 per month service fee

Additional Pendant Additional Pendant

$4.99 per month service fee

Lockbox Key Storage Lock Box

$2.99 per month service fee


In order for us to provide the Walgreens Ready Response service you will need:

  • A working telephone landline socket within 6 feet of an electrical outlet. (Vi only)
  • To be a resident in the United States or Puerto Rico.

The above prices include free rental of the equipment, including shipping and handling to the subscriber’s address via UPS Standard Delivery. UPS Expedited delivery options are available at additional cost.

Refer a friend

Refer a friend and receive a free month of service upon activation of friend's unit.

Provide the names and contact details of three friends who might like to hear about the service and receive a free $15 Walgreens gift card upon validation of the contact information.



Frequently Asked Questions

Here are a selection of the more frequently asked questions. For the full list, click here to visit the FAQs.

Will the operator be able to hear me from everywhere in my home?

The unit is designed with a highly sensitive microphone to enhance communication between you and the Response Center operator.

How far away will the help button work?

Range varies based on environmental factors but the help button is designed to work up to approximately 390ft (120m) away from the Console Unit.

What if I accidentally press the help button on the console unit or                  pendant activator?

There is no reason to worry if this occurs. You can either press the RESET button on the Console Unit to cancel the call or inform the operator that you accidentally activated the unit.

Who does the monitoring?

The Walgreens Ready Response™ Medical Alert System is supported by Tunstall Americas, a leading provider of independent living technologies and 24/7 healthcare communication services to connect individuals, caregivers, and healthcare providers to empower better health. Tunstall Americas provides innovative products and services to empower patients to live with peace-of-mind and to take charge of their health. For more than 30 years, Tunstall Americas has provided medical monitoring services in the US. For more information, visit us at americas.tunstall.com

Is the center available 24 hours a day, 7 days a week?

Yes, the Response Center provides services at all times to enable you to get assistance anytime, day or night. You never have to worry, the Response Center is always there for you.



Call us toll-free at:
(866) 310-9061

Download Brochure

Medical Alert Brochure Download Link

Walgreens Ready Response Brochure - Download

Customer Sales Hours


9am - 7pm EST
9am - 7pm EST
9am - 7pm EST
9am - 7pm EST
9am - 7pm EST

Or leave a message with our answering service at any other time and a representative will call you back at a time of your convenience.

Request a call back

If you would like a member of our customer service team to give you a call please fill in the form below


We will call you back within 2 business days.

Pay by WorldPay


Brochure Request Form

Now you can have peace of mind every minute of every day.
From the pharmacy America trusts, since 1901.

  • 24 hour monitoring service
  • No security deposit
  • No long-term contract
  • Shipping included

We can mail a brochure to you if you enter your full address details here, or we can email a brochure immediately if you enter your email address. If you would like to speak with one of our friendly sales consultants who will explain the service, answer your questions, and take your order, please call toll-free 866-310-9061.