Logo, Walgreens Ready Response Medical Alert System

We're always there for you

When the most advanced technology is paired with a knowledgeable around-the-clock Response Center, you know you can rely on the Ready Response™ Service. Hearing a caring, calming voice can make all the difference in the world.

Walgreens Ready Response™ Medical Alert Service is provided by Walgreens, the nation’s largest drugstore chain and is powered by Connect America the World’s leading provider of Medical Alert, remote care and safety monitoring services. Connect America’s services connect individuals, caregivers, and healthcare providers to empower better health. For more than 30 years, Connect America Americas has provided medical monitoring services in the US. For more information, visit us at healthcare.connectamerica.com

Skilled monitoring personnel

Monitoring personnel are trained in accordance with best practice guidelines for emergency response dispatch to minimize the trauma subscribers may experience during an emergency, and properly coordinate the delivery of care as needed.

Dual monitoring centers

Connect America’s two US based monitoring centers are in separate geographic locations to support the service and improve reliability in the unlikely event of a natural disaster.

Multilingual capability

Each Response Center maintains a 24-hour bilingual staff to meet the diverse needs of our population. In addition to English and Spanish speaking agents, language translation services make it possible to communicate with subscribers in any language.

World class technology

Industry leading platforms for telephony, customer relationship management and medical alert monitoring underpin a truly exceptional service.

Communication service redundancy

Multiple carriers provide phone and data services to the monitoring centers to improve service accessibility and connectivity.

Event and audio recording

We automatically record and digitally archive all phone interactions for quality assurance and review.


Walgreen Co. 
200 Wilmot Road 
Deerfield, IL 60015



Connect America

Connect America Logo

36-36 33rd Street
Suite 103
Long Island City, NY 11106

Operations Center
100 Freight St
Pawtucket, RI 02860


Call us toll-free at:
(866) 310-9061

Download Brochure

Medical Alert Brochure Download Link

Walgreens Ready Response Brochure - Download

Customer Sales Hours


9am - 7pm EST
9am - 7pm EST
9am - 7pm EST
9am - 7pm EST
9am - 7pm EST

Or leave a message with our answering service at any other time and a representative will call you back at a time of your convenience.

Request a call back

If you would like a member of our customer service team to give you a call please fill in the form below

By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Medical Alert or its affiliates and Privacy Policy.

Pay by WorldPay

Connect America Logo

Brochure Request Form

Now you can have peace of mind every minute of every day.
From the pharmacy America trusts, since 1901.

  • 24 hour monitoring service
  • No security deposit
  • No long-term contract
  • Shipping included

If you would like to speak with one of our friendly sales consultants who will explain the service, answer your questions, and take your order, please call toll-free 866-310-9061.